Delivery Information

We aim to dispatch parcels on the same day (before 1pm) or the next working day after receipt of payment. (If you are based in the EU please see below for more information about shipments to EU.) Parcels are shipped via our preferred couriers using a number of delivery options:

• Same day local delivery (Call to ask)
• Collection
• Day After
• Forward Delivery (for example if an order is placed on a Monday you can request for it to be delivered the following Monday)
• Saturday Delivery (will incur extra charges)
• Timed Delivery (will incur extra charges)
• International - See below for more information

International Delivery:

For our EU customers we have a French company, who we ship to once a week. This ensures that you do not get any duty or custom fees. The delivery usually leaves on a Wednesday, but we need to receive the order and payment by midday on the Tuesday for it to be included in that week's shipment. Delivery then takes a couple of days to France, then a few more days onto you.

If you need your item urgently then it is possible for it to be sent direct, however, you may then incur duty and custom fees. Please request this at the time of placing an order.

For our International customers outside the EU goods are shipped directly to you. There may incur duty and custom fees.

Shipping fees include handling and packing fees as well as postage costs and will be added by us prior to invoicing. We advise you to group your items in a single order, and we will endeavor to group two distinct orders placed separately together, however this cannot be guaranteed. As a result shipping fees may apply to each of them if placed separately. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.